I made a phone call to the F.G. White office in Waitsfield and spoke
with a manager. I explained that I had just received their initial bill
so a late charge was not appropriate. And I said I was told by their
competitor that the going rate for propane was only $2.70 per gallon.
She said that rate was only for a first-time customer (which was untrue)
but that she would re-bill me at $2.70 per gallon and waive the late
fee.
I have spoken with two of F.G. White customers who have
received similar treatment. Such obvious price gouging should not be
allowed to go on in a small town with essential services like energy. A
complaint will be filed with the Vermont Attorney General's office.
Tom Fugate
Moretown
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